Shadow AI: What MSPs need to do when clients adopt AI tools without IT approval
Key takeaways Senior decision-makers use unapproved AI tools at more than twice the rate of the staff they manage, 65% against 31%, per TrustedTech and Censuswide research from March 2026. Shadow AI governance is the set of policies, technical controls and review processes an organization uses to find, assess and manage AI tools adopted without […]
9 hours ago September 21, 2026
17 min read
Shadow AI: The hidden security risk in your clients’ browsers
You might have firewalls and discovery scans in place, but a new kind of risk is slipping right past them. Your clients’ employees just want to get their work done faster, but that drive for efficiency is creating a massive blind spot. We call it shadow AI, and it happens when employees grab AI tools like ChatGPT, Claude or even sneaky AI features baked […]
7 months ago February 19, 2026
13 min read
