{"id":26176,"date":"2026-11-05T09:38:08","date_gmt":"2026-11-05T14:38:08","guid":{"rendered":"https:\/\/www.sherweb.com\/blog\/?p=26176"},"modified":"2026-11-05T09:38:08","modified_gmt":"2026-11-05T14:38:08","slug":"dynamics-updates-november-2026","status":"publish","type":"post","link":"https:\/\/r-swca2-app15-sherwebblogprd-c5f5cbg9dbf0btgy.canadacentral-01.azurewebsites.net\/blog\/microsoft-ecosystem\/dynamics-365\/dynamics-updates-november-2026\/","title":{"rendered":"Dynamics 365 updates for Sherweb partners \u2014 November 2026"},"content":{"rendered":"<p><span data-contrast=\"auto\">This month\u2019s Dynamics 365 and Power Platform updates give partners new ways to grow, from a refreshed Presales Advisor incentive and Microsoft\u2019s GrowthLab program to new bundles that pair Business Central with Microsoft 365 Copilot Business. There are also a few licensing changes worth planning around, including a Power Apps Premium price change and a new license key model for Business Central 28 and later.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Here&#8217;s what to have on your radar, and what each change means for you and your customers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">TLDR: Dates and program changes<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Short on time? Here&#8217;s what&#8217;s time-sensitive this month.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Dates to watch<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">October 1, 2026<\/span><\/b><span data-contrast=\"auto\">: The refreshed Business Applications Presales Advisor incentive took effect. <a href=\"#0\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">October 1, 2026<\/span><\/b><span data-contrast=\"auto\">: Business Central versions 28 and later use a forward-compatible \u201c28+\u201d on-premises license key instead of version-specific keys. <a href=\"#1\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">January 1, 2027<\/span><\/b><span data-contrast=\"auto\">: Power Apps Premium increases by $2 USD per user per month. <a href=\"#2\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">January 1, 2027<\/span><\/b><span data-contrast=\"auto\">: The new Business Central and Microsoft 365 Copilot Business bundles become available. <a href=\"#3\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">September 30, 2028<\/span><\/b><span data-contrast=\"auto\">: Certain standalone Azure Communication Services capabilities used in Dynamics 365 Contact Center retire. <a href=\"#4\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Program changes<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Refreshed<\/span><\/b><span data-contrast=\"auto\">: The Presales Advisor incentive now covers CSP-based customers, with new Business Central and Contact Center levers. <a href=\"#0\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">New<\/span><\/b><span data-contrast=\"auto\">: GrowthLab offers coaching, workshops and peer learning for eligible partners. <a href=\"#5\">(Jump to section.)<\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Pricing updates<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<h3 id=\"2\" aria-level=\"3\"><span data-contrast=\"none\">What&#8217;s changing with Power Apps Premium pricing?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Starting <\/span><b><span data-contrast=\"auto\">January 1, 2027<\/span><\/b><span data-contrast=\"auto\">, Power Apps Premium will increase by $2 USD per user per month, billed annually. Microsoft identified this as the first price increase to Power Apps Premium in five years.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> If Power Apps Premium is part of an implementation or managed solution you deliver, incorporate the new price into proposals, renewals and total-cost discussions now. Review any proposals and customer roadmaps that extend into 2027, and walk customers through the change ahead of time so it doesn&#8217;t come up for the first time on an invoice.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/t135.e-mails.microsoft.com\/r\/?id=h2a8c8d00,131dbe66,14ba5bf7\"><span data-contrast=\"none\">Learn more<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 id=\"3\" aria-level=\"3\"><span data-contrast=\"none\">New Business Central and Microsoft 365 Copilot Business bundles<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">New bundles combining Dynamics 365 Business Central and Microsoft 365 Copilot Business arrive on <strong>January 1, 2027<\/strong>, giving you a new way to bring Copilot to both new and existing Business Central customers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> This gives you a new entry point to connect Business Central modernization with productivity, adoption and AI-readiness services in a single conversation.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Two things to do before the launch:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identify Business Central customers who could benefit from a combined AI and productivity conversation<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Get your sales and delivery teams ready for the January 1 launch<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/microsoftpartners.microsoft.com\/abs\/Blog\/?title=Announcing%20new%20Business%20Central%20%2B%20Copilot%20offer%20and%20Copilot%20capabilities\"><span data-contrast=\"none\">Read the announcement<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Admin and licensing updates<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<h3 id=\"1\" aria-level=\"3\"><span data-contrast=\"none\">How does the new Business Central 28+ license key model work?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">As of <strong>October 1, 2026<\/strong>, Business Central versions 28 and later now use a forward-compatible &#8220;28+&#8221; on-premises license key instead of version-specific keys. Before each upgrade to a new release, customers need to download a refreshed 28+ key so the latest objects are unlocked. Earlier releases continue to use version-specific keys.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> This introduces a new dependency for Business Central on-premises and Dual Use Rights upgrade projects. You should build refreshed-key retrieval and validation into every version 28+ upgrade plan.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Recommended actions:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Confirm that the latest 28+ key has been downloaded before each upgrade<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Add license-key validation to your upgrade readiness and deployment checklists<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">For more information, you can visit the <\/span><a href=\"https:\/\/admin.cloud.microsoft.com\/\"><span data-contrast=\"none\">Microsoft 365 admin center<\/span><\/a><span data-contrast=\"auto\">, view <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/admin\/setup\/download-software-licenses-csp\"><span data-contrast=\"none\">license download instructions<\/span><\/a><span data-contrast=\"auto\"> and read the <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/business-central\/dev-itpro\/whatsnew\/whatsnew-update-28-5\"><span data-contrast=\"none\">latest Business Central updates<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 id=\"4\" aria-level=\"3\"><span data-contrast=\"none\">Plan for affected Azure Communication Services scenarios<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Certain standalone Azure Communication Services (ACS) capabilities used in Dynamics 365 Contact Center scenarios will retire on <strong>September 30, 2028<\/strong>. Microsoft recommends moving affected voice scenarios to Microsoft Teams Phone extensibility, and supported alternatives are available for SMS and WhatsApp.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> No immediate action is needed, but it&#8217;s worth starting the assessment early so you can evaluate dependencies and plan a phased migration.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Recommended actions:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Add ACS dependency checks to your Contact Center assessments<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Take stock of affected customer architectures and integrations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Coordinate with voice and contact center specialists before recommending a migration path<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">To learn more, you can access these resources:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/contact-center\/administer\/migrate-from-azure-communication-services\"><span data-contrast=\"none\">Migration guidance<\/span><\/a><span data-contrast=\"auto\"> | <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/contact-center\/administer\/migrate-direct-offer-to-teams-calling-plan\"><span data-contrast=\"none\">Calling Plan<\/span><\/a><span data-contrast=\"auto\"> | <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/contact-center\/administer\/migrate-azure-communication-services-direct-routing-to-teams-direct-routing\"><span data-contrast=\"none\">Direct Routing<\/span><\/a><span data-contrast=\"auto\"> | <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/contact-center\/administer\/migrate-azure-communication-services-direct-routing-to-operator-connect\"><span data-contrast=\"none\">Operator Connect<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Microsoft Partner Program updates<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<h3 id=\"0\" aria-level=\"3\"><span data-contrast=\"none\">What&#8217;s new with the Business Applications Presales Advisor incentive?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Microsoft&#8217;s refreshed FY27 Business Applications Presales Advisor incentive launched <strong>October 1, 2026<\/strong>. The main changes:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Partners can now claim CSP-based customers, as long as the claiming partner isn&#8217;t also the Transacting Partner of Record for the claimed subscriptions<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">The Finance and Supply Chain Management rate has been updated<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">New workload levers have been added for Contact Center and Business Central<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">To be eligible, you need FastTrack Portfolio Partner status or an eligible Business Applications specialization.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> The expanded scope opens up more opportunities to support presales activity across Business Central, Contact Center, Finance and Supply Chain Management.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Recommended actions:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Validate eligibility, partner-of-record conditions and claim requirements early in the opportunity cycle<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Review active opportunities against the new workload levers and eligibility criteria<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Confirm the Transacting Partner of Record before preparing a CSP-based claim\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">To learn more, you can read the <\/span><a href=\"https:\/\/t135.e-mails.microsoft.com\/r\/?id=h2a8c8d00,131dbe66,14ba5bf8\"><span data-contrast=\"none\">incentives policy guide<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 id=\"5\" aria-level=\"3\"><span data-contrast=\"none\">Grow your Business Central practice with GrowthLab<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Microsoft&#8217;s FY27 GrowthLab program gives eligible partners partner-specific coaching, practical workshops and peer learning to help them build capabilities, work toward a Solutions Partner designation and scale their business.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> If you&#8217;re building or expanding a Business Central practice, GrowthLab gives you structured support to do it. Review the eligibility requirements in the <\/span><a href=\"https:\/\/t135.e-mails.microsoft.com\/r\/?id=h2a8c8d00,131dbe66,14ba5bfa\"><span data-contrast=\"none\">GrowthLab FY27 playbook<\/span><\/a><span data-contrast=\"auto\">, and if you qualify, <\/span><a href=\"https:\/\/t135.e-mails.microsoft.com\/r\/?id=h2a8c8d00,131dbe66,14ba5bfb\"><span data-contrast=\"none\">submit the GrowthLab nomination form<\/span><\/a><span data-contrast=\"auto\"> to apply.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Reminder: Updated Business Applications specializations<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">As we covered in September, Microsoft has updated the Sales, Service, Finance and Supply Chain specializations. Eligible deployments are now measured by monthly active users rather than monthly consumed value, the gross growth performance requirement is being removed and Microsoft Marketplace tags are being updated to match current products.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What this means for you:<\/span><\/b><span data-contrast=\"auto\"> If you&#8217;re pursuing or maintaining one of these specializations, reassess your readiness and performance tracking against the updated deployment measure and requirements.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/partner-center\/announcements\/2026-october#the-sales-service-finance-and-supply-chain-specializations-have-been-updated\"><span data-contrast=\"none\">Learn more<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Webinars and events<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><a href=\"https:\/\/t135.e-mails.microsoft.com\/r\/?id=h2a8c8d00,131dbe66,14ba5bf4\"><span data-contrast=\"none\">Microsoft Business Applications FastTrack AI Bootcamp<\/span><\/a><span data-contrast=\"auto\"> (November 9 to 11, Redmond).\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">A three-day, in-person event led by FastTrack Engineering for experienced Dynamics 365 solution architects, implementation leads and business process owners.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/skilling-hub.com\/en-US\/listing\/on::01226::092026::pr::accelerate-sales-and-service\"><span data-contrast=\"none\">Build AI-first customer experiences with Copilot and AI Agents in Dynamics 365<\/span><\/a><span data-contrast=\"auto\"> (November 11 to 12 for the Americas and EMEA).\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Two days of partner skilling across Customer Service, Field Service, Contact Center, Sales and Customer Insights.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/convergence365.com\/\"><span data-contrast=\"none\">Convergence 2026<\/span><\/a><span data-contrast=\"auto\"> (December 8 to 11, Miami).\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">A Dynamics 365 community event, with a Partner Pre-Day on December 8 covering CRM, ERP and Business Central, product roadmaps and partner opportunities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Staying ahead of Dynamics change<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">If you have questions about how any of these updates affect your Sherweb account or your customers, <\/span><a href=\"https:\/\/www.sherweb.com\/about\/contact-us\"><span data-contrast=\"none\">reach out to your account manager<\/span><\/a><span data-contrast=\"auto\">. We&#8217;re here to help you turn Microsoft&#8217;s changes into opportunities for your business.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Catch up on past updates: <\/span><a href=\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/dynamics-updates-october-2026\/\"><span data-contrast=\"none\">October 2026<\/span><\/a><span data-contrast=\"auto\"> | <\/span><a href=\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/dynamics-updates-september-2026\/\"><span data-contrast=\"none\">September 2026<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month\u2019s Dynamics 365 and Power Platform updates give partners new ways to grow, from a ref","protected":false},"author":177,"featured_media":26177,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[652],"tags":[598,1209],"class_list":["post-26176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-365","tag-dynamics-365","tag-dynamics-monthly-update"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dynamics 365 and Power Platform updates \u2014 November 2026 | Sherweb<\/title>\n<meta name=\"description\" content=\"This month\u2019s Dynamics 365 and Power Platform updates give partners new ways to grow. 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